Delivering a seamless experience
We’re customer experience innovators. By harnessing the power of digital capabilities and human contact in everything we do, we deliver high skill, customer-intimate teams. The result? A seamless experience that turns repeat customers into lifetime customers.
We offer three core customer experience solutions. Choose the one that works for your business or blend them for a bespoke solution.
Our highly trained agents provide omnichannel customer care across both traditional and digital channels, creating connections that last.
CPM’s multilingual specialists provide international customer service support across 26+ languages.
Our technical teams are there in your customer’s moment of need to deliver a knowledgeable and professional service.
The CPM Group
Creating meaningful connections between brands and customers. Anytime. Anywhere.
Data, analytics and insight solutions that drive smarter, more profitable decision making.
Creating experiences and events that connect brands, people – and a moment in time.
Creative commerce campaigns that create connected experiences to drive sales and build brand commitment.